Three useful resources for creating successful consultations

Over the last couple of weeks we’ve been digging around and updating some of our resources. We thought you might be interested in these three.

The Digital Consultation Playbook

What it’s all about: A booklet offering strategies, advice and principles for creating excellent online consultations – even if you’ve never done one before.

How it can help you: The playbook provides guidance on pinpointing a target audience, creating an engaging question, promoting consultations – and more.

Zendesk

What it’s all about: A comprehensive online knowledge base, crammed full of practical advice, support materials and FAQs.

How it can help you: Zen Desk addresses some of the most common questions our customers ask. These include: how do I set out a challenge? What’s the difference between a radio button and a check box? And how can I get consultation questions approved internally?

Customer stories

What they’re all about: Practical examples from other organisations who have run successful public consultation exercises.

How they can help you: Our case studies can offer useful insights and provide ideas for future consultations.

There are lots of customer stories online. The Scottish Government,  The City of Melbourne and Forestry Commission are just three of them.

 

We hope these tools and support materials are helpful. Should you ever find yourself stuck, or in need of some guidance on delivering a great consultation, do take a look. You can always get in touch with us for a chat too.