Author: Delib Team

We’re Hiring- Part Time Office Assistant- Bristol, UK

We are looking to hire a part time Office Assistant to join our team at our Bristol HQ on a fixed-term contract of up to 12 months, with some flexibility for the right candidate.

Delib is a global digital democracy company of around 25 people, providing digital tools to connect citizens with government. We have staff based in central Bristol, Australia and New Zealand. We are a well-established and growing business with a friendly open-plan working environment, complete with office dog.

The priority is to provide cover for the full time Office Manager when needed. The role is minimum 20 hours per week, with expected fixed working hours of 9.00 – 1:30 pm on Tuesdays and 9.00-5.30pm Thursday and Friday. Flexibility is key and we may occasionally request to move your days or hours around to provide cover. We will always give as much notice as possible, although sometimes things may come up last minute. Likewise, we will also try to be flexible should you have any requests.

You will be line managed by Kim, our Office Manager. The role will involve a range of office support tasks, which will vary according to the needs of the business. You must be adaptable and willing to provide support wherever required. You will be the first point of contact for incoming calls therefore it is essential that you are confident and experienced in providing excellent reception service.

Any prior administration or similar office experience would be beneficial, along with good levels of computer literacy. Please note that there are some physical tasks to cover, such as running errands, collecting deliveries and improving the working environment. A practical brain and a can-do attitude are essential. You will be expected to problem solve and make yourself useful in line with the needs of the office, which can vary from day to day.

Main Duties:

  • Administrative and Receptionist cover for full time Office Manager including being a keyholder and opening the office
  • Deal with incoming calls in a polite, efficient and friendly manner
  • Provide administrative support for other team members
  • Sign for deliveries, collect and distribute post
  • Keep office and kitchen tidy and well stocked
  • Reactive office environment support including dealing with repairs, building issues and building managers
  • Other miscellaneous admin, finance and facilities duties

The above tasks are not exhaustive.

Skills and experience we are looking for:

You are there to make sure that other people can do their job and to keep the ship running, from making sure there is enough tea and coffee to being an emergency keyholder and everything in between. Confidence working with all members of the team is essential as is a friendly manner and a no-job-too-small approach. The following would also be beneficial:

  • Self-motivated and the ability to work independently without close supervision. A proactive approach is key.
  • Excellent computer skills and ideally proficiency with Apple macs.
  • A positive attitude to tasks with good time management and organisational skills.
  • General administration experience, good attention to detail and excellent written skills.

Working at Delib:

We’re a small hardworking and friendly team. The people here thrive on having a lot of responsibility, autonomy and respect for the part everybody plays in the valuable work that we do. They also thrive on our fully stocked kitchen, comfy chairs, nice apple macs and bacon/smoothies on Fridays. For more information on what it’s like to work at Delib you can visit our Life at Delib page

We’re more interested in cover letters than in CVs. If you’re interested in the role, please send us a cover letter along with your CV direct to Kim at

Salary is £9 per hour and we will hire as soon as the right person is found. This is a fixed term contract to provide maternity cover for some of our office and administrative tasks. 

Please note we do not accept applications from recruitment agencies.

Job Type: Part-time

We follow the HMG Baseline Personnel Security Standard and you will therefore need to satisfy basic eligibility criteria/certain conditions of employment (e.g. nationality rules/right to work) and provide appropriate documentation to verify ID, nationality, employment and/or academic history, criminal record (unspent convictions only).

Our privacy policy for applicants can be found at

We’re Hiring! In-house Legal Counsel- Bristol

We’re looking for a full-time in-house legal counsel to join our software company at our head office in Queen Square, Bristol, UK. We’re growing and in need of someone who has a good understanding of commercial law to help us keep on top of our contractual and compliance work. You may be an existing in-house counsel looking for a change, or someone who wishes to leave practice-based law for a more commercial environment. Fundamentally, you’ll have an interest in making a difference with your professional skills.

We’re a small, smart, hard-working team of about 25 people globally and we’ve been in business for over 15 years. 150+ government organisations around the world use our products to consult the public and involve citizens in democratic decision-making. Our office environment is friendly and relaxed, but we work very hard to support and deliver for our customers and we are extremely focused on that. We’re hiring for this role to enable us to continue growing and to build on what we can achieve.

We will expect you to:

  • Lead on our ability to keep on top of legislation in all territories which impacts our business, and drive forward any actions.
  • Ensure we respond to contractual requirements quickly and pragmatically by answering questions from our customer and potential customer organisations.
  • Lead on keeping our global contracts up to date, this will involve liaising with lawyers in all territories.
  • Help us to participate in procurement frameworks and to respond to tenders where these require legal input.
  • Lead on our corporate compliance. Keep us up to date with our compliance requirements e.g. privacy statements and other policies that relate to the business. The system of compliance necessarily interacts with HR, but we would not expect you to get involved in any individual employee issues.
  • Take part in and lead on aspects of our Information Security Management System primarily ensuring that we comply with Data Protection legislation wherever we operate and maintain our ISO27001 accreditation.

The work we do has real implications. It’s interesting and there’s a lot to get your teeth into. The legal situations we encounter themselves are relatively simple, but the hard part is that there’s no room for error – that’s what we need you to take on and own.

The kind of person we’re looking for is both assertive and pragmatic. We need you to be able to grasp what we need to achieve commercially while understanding what’s driving a customer request or perceived requirement so that we can respond thoroughly and helpfully. You will need to be able to rapidly absorb and understand technical information as it’s key in a technology product business; these details matter, both commercially and for compliance.

This is a role for someone who is a doer, like everyone else who works at Delib. We’re recruiting for someone who likes getting involved and helping problems go away. You’ll be working closely with your colleagues who will support you to learn and to get to grips with what we do.


  • 3 years PQE
  • Ability to write legally compliant but human sounding words

If this sounds like a good fit, please get in touch. Send us a cover letter (to and your CV. We’re more interested in covering letters than in CVs, we’d love it if you put your personality into it as we’ll be working with you as a fellow person. If we like the look of yours, the first step will be a telephone interview, followed by a standard face-to-face hiring interview. The final stage is a paid trial day in the office to make sure we’re the right fit for you and vice versa.

We’re committed to diversity and inclusion and we’d love to receive an application from anyone who feels this role is the right fit for them.

The starting salary range for this role is £37k, which will rise following a successful probation period.

The closing date for applications is 17th January 2020, or as soon as the right person is found. We are hoping to make a hire as soon as possible in 2020

Also, you need to know that we follow the HMG Baseline Personnel Security Standard and you will therefore need to satisfy basic eligibility criteria/certain conditions of employment (e.g. nationality rules/right to work) and provide appropriate documentation to verify ID, nationality, employment and/or academic history, criminal record (unspent convictions only).

Please no recruitment companies, it’s not our thing.

Privacy Notice for UK & EU Job Applicants

We’re Hiring! Account Manager- Wellington, NZ

This job listing is no longer current. Please visit to see our current vacancies and more information about working at Delib.

We’re Hiring! Account Manager- Edinburgh, UK

This job listing is no longer current. Please visit to see our current vacancies and more information about working at Delib.

Introducing our new Content Editor: Dani Topaz

As Delib continues to grow, we are delighted to welcome new staff into the fold. We caught up with our newest recruit and talked about some of the most important issues of the digital age – i.e. biscuits.

1. What’s your name and where are you from?

Hello! My name is Dani. I was born in Kent but was lucky enough to live on the West coast (aka the Best Coast) of Canada for nearly 10 years before moving back to the UK to come to uni here. I lived in Canterbury and Southampton before settling in Bristol.

2. Favourite band and/or artist?

Honestly, it depends on the day. Fleetwood Mac/Stevie Nicks and Pink Floyd are enduring favourites. Janelle Monae, Erykah Badu and Lianne La Havas have been on heavy rotation this month, and Yes Sir Boss are one of my favourite Bristol bands.

3. Creature of habit or maverick thinker?

Definitely a maverick thinker; my brain is usually whizzing in a thousand directions at once! I find it quite hard to naturally get into habits, so it’s a conscious decision most of the time. Left to my own devices I think I’d probably end up a weird nocturnal creature with no discernible routine. However, much as I like the idea of it, I find it really hard to be spontaneous – I need to have at least a bit of a plan or I’ll panic.

4. You (and, for the sake of keeping it interesting, any spouses/partners/kids/significant others) get mysteriously transported to a desert island, with only time to grab a couple of precious things to take with you. What makes the ‘keep’ list?

Probably a lifetime’s supply of toffee popcorn, my sketchbook, and my bed. I will be comfortable on my desert island, thank you.

5. Biscuits – dunk or leave unsullied?

Dunk – but only in tea, and only for a second. There’s nothing worse than your biscuit breaking and falling in your tea. Do you carry on drinking it, knowing that at any moment you might get a mouthful of grainy mush? Or do you admit defeat and pour your cuppa down the sink? Either option is a terrible time.

6. Before joining Delib, how did you put bread on the table?

I’ve done loads of wildly different jobs – probably most notable are my time at Bristol City Council and working in the film & TV industry.

7. Why did you want to join Delib?

For quite some time, and up until very recently, I had been pushing in a totally different direction career-wise. I had convinced myself that it was my only option, but in doing so lost sight of what actually made me feel happy and fulfilled. I finally made the decision to change tracks last summer (which was terrifying, because I didn’t have much of a plan and, as mentioned above, that is not a situation I enjoy) and made sure I was strict with myself about the kind of work I put myself forward for: I wanted to be part of a company that did work I was passionate about and that would allow me to use my skills creatively. Delib absolutely ticks both of those boxes; I completely believe in what the company sets out to achieve and I’m excited to have found a role in which I can write for a living. It took a few months of temp jobs and existential panic, but here I am. Also, there’s good coffee, which is a huge bonus.

8. Any shout outs, comments or other musings?

Shout out to all the Delib staff who have been super lovely and welcoming in my first week. Also – shout out to my boyfriend who has had to console me through a lot of CV-related tantrums in the last few months. He is very patient.

We’re hiring – Excellent Account Manager wanted

This job listing is no longer current. Please visit to see our current vacancies and more information about working at Delib.

Delib Goes to the Festival of the Future City

Last week I had the pleasure of attending a couple of events at ‘The Festival of The Future City’. Future Cities Catapult (FCC) collaborated with Bristol Festival of Ideas to showcase ‘the best in advanced urban services’ and innovations that are having a positive effect on our city health, infrastructure and overall wellbeing.

The workshops and sessions were spread out over three days, with everything from ‘What we can learn from cities of the past’ to ‘Playable Cities’ of the future. I personally attended ‘The Future of Metro Revolution’ with my lovely co-worker Ludwig on Wednesday and ‘Using Research for City Futures’, part of a three-piece series on Thursday morning. Members of Delib staff also visited a range of other sessions.

The Future of Metro Revolution had a thought-provoking line up of speakers, including Tim Bowles (Metro Mayor for The West of England Combined Authority), Marvin Rees (Bristol City Mayor), Peter Kurz (Mayor of Mannheim), and Alaina Harkness (Brookings Institution, Chicago).

The panel discussion – Simon Cooper (panel chair), Tom Bowles, Marvin Rees, Alaina Harkness and Peter Kurz

The session was focused on how the six new combined authorities across the UK have affected local government, what powers they have, and what the future brings. It was great to see our local mayors (city and regional) joined on a panel with views from two such different countries, and therefore hear a little about how local gov differentiates across the western world.

Peter Kurz, a German Lawyer and Politician, has been Mayor of Mannheim since 2007. He kicked things off in the session by explaining how the structure of local government in Germany, the 16 states and the form of the municipal council work. We learnt how cities split tasks into tiers, of voluntary – mandatory, and how this meant “more staff are directly connected to the client(citizens)”. We were informed about German cities currently lobbying for their rights within states, but also within Europe, Post-Brexit, with Kurz stating how important it is to use the powerful language of self-rights, especially within cities.

“Strengthening cities is a way to a better world” – Peter Kurz

Memorable quotes from discussion

The reason I chose to attend this session originally was to find out more about our new combined authority mayor and how can two opposing parties work together in a harmonious manner. Bowles introduced himself as ‘regional mayor’, adamant “regional mayors are networking together to create a stronger voice”. The role of the combined authority is to continue bringing growth for the local and national economy, Bowles expounding an interest in developing our education system.

It was great to see Marvin and Tim discussing how we can capture collective voices in cities, how behind every successful city there’s people dedicated to the task of networked leadership, and how different authority’s interdependence is important for the country to run auspiciously. Sat next to us we had a very talented illustrator capturing the moments, (link to her Twitter here).

Marvin explained how the focus on the strength of cities is not currently high on the agenda in UK Government, and this must change, with core cities collaborating to create a stronger United Kingdom.  Essentially, we must keep strengthening our communications between leaders and citizens if we want a robust nation. I got some (quality footage) of the final moments in the discussion, take a listen here.

On Thursday I attended “Using research for future cities”, led by Rachel Cooper (Imagination Lancaster), Geoff Mulgan (Nesta) and James Brooks (National League of Cities). The session explored interdisciplinary approaches to liveable cities, innovation and using data in cities. James Brooks taught us how in America, they’re currently trying to solve the opioid epidemic, with the help of collective data and partnership, after President Donald Trump announced his intention to declare a state of emergency in response to the ongoing crisis in August this year.

Opioid Epidemic data map USA

Using quantitative data displayed through maps, means that those viewing it can easily see any correlation in themes and cross reference the figures to help target help for this health crisis.  This lead on to further discussions from the rest of the speakers, Geoff Mulgan from Nesta, focusing on the means of collecting said data for cities for example, Digital Democracy.

It was great for Delib to get a chance to attend an event surrounded with citizens passionate about their city, as well as ‘experts’, but as Geoff Mulgan said, “we’re all experts in something”, and we must keep communicating and collaborating to see the changes we want in our cities, and consequently a better world. If you want to find out more about what we learnt at the festival, let us know on Twitter

Megan Tonner – Consultant at Delib