Tag Archives: update

A new release of Citizen Space!

A culmination of investment and useful input from our current and future clients, and of course lots of great technical work from the development team, has led to a new release of our Citizen Space product.

Version 1.4 brings users and admins many useful additions to the system and you can read more about them over on our Citizen Space blog.

As the product is cloud-based, current Citizen Space users will have their systems updated for free and will be contacted to confirm their upgrade schedule. If you’re not yet using it then have a look around on our demo to see the changes live.

Dialogue App improvements

We’ve been working hard to make some enhancements to the Dialogue App. You can either watch the embedded video or read below to find out about them:

Tweet button
If you use Twitter, you can now share a good idea with your followers by clicking the “Tweet” button on that idea. A “Share this on Twitter” window will appear where you can customise the text of your tweet and then send it.

Facebook Like button

Similarly, if you use Facebook you can share your support for a good idea with your friends by clicking the “Like” button on that idea. A link to the idea will appear in your feed where all your friends will be able to see it and visit it to read more.

Locked Ideas
Moderators can now lock an idea for commenting. Locked ideas are visually distinct from other ideas so that you can see at a glance whether a given idea is open for discussion.

Rejected comments visible to moderators
Moderators can reject an individual comment from an idea if it is offensive. Rejected comments are clearly marked. Ordinary users are no longer able to read the contents of rejected comments, however Moderators can still them and can reinstate a comment if it was rejected by mistake.

Improved WYSIWYG

When you add an idea to a Dialogue, you can format the text of your idea using an interactive editor that is built into Dialogue App.

For instance, you can emphasise a specific sentence, create a bulleted list, highlight a block of quoted text or paste pre-formatted text from a program such as Microsoft Office or OpenOffice.org.

We have improved the interactive text editor in Dialogue App to make it easier to use and more accessible to people who use assistive technology such as screen readers

Admins and moderators comments highlighted
Comments made by administrators and moderators are now visually distinct from comments made by ordinary users. Moderators and administrators can upload a profile picture which is displayed on any comment they make.

You can subscribe to a feed of the ideas on a discussion using an RSS reader such are Mozilla Firefox’s Live Bookmarks or Microsoft Office Outlook 2007. An RSS button appears on the “All Ideas” page for each discussion.

Ideas will appear in the RSS feed only once a moderator has reviewed them and deliberately approved them. This ensures that ideas containing offensive content will not be published to RSS subscribers by mistake.

Welcome e-mail to users after sign up
When you register an account for a Dialogue, it now sends the user a welcome email. This helps them get started and gives them a reminder of where to go so that they can track on top of the discussion.

So those are the latest updates to the Dialogue App. If you have any suggestions as to how we can make it better, or you’d like to discuss using one, get in touch: info@delib.net

New Opinion Suite Results Analysis Module Launched

Whilst we’re doing a lot of major work on Opinion Suite at the moment, adding in some substantial new modules, we also like to see if we can’t fit some quick wins into the work along the way.


One we’re releasing today comes from a desire we’ve found from a number of clients, to present complex consultation response data in simple and engaging formats at the push of a button.


So, we’re proud to unveil our new Opinion Suite Haikuulator. In essence, this new plugin takes a consultation’s qualitative data from across both respondent and question sets, and collates it into a short three line summary, dependent on the parameters you set. To build engagement and a sense of data contextualisation, we’re also including a reference to the season in which the consultation took place in each summation generated. We’re still playing with the optimal length of the summations, but the examples below seem to be about right.


We’ve been trialing it with a few clients now, and one of them has given us permission to republish here some of the beta summary outputs of one of their consultations using this new plugin.

Question 3


Satisfaction grew

Amongst key stakeholders

During the winter.


Question 7

Respondents suggest

Augmented monitoring

Of autumn leaf falls


Question 13a


Potholes are yet still

A source of worry in snow

Many trip over

The way we’ve built this new plugin means it should in theory be interoperable across a wide range of different engagement systems, so if you’d be interested in trying it out yourself as part of the pilot, then get in touch!


UPDATE: So, hopefully you all noticed the date and timestamp on this post. It’s an April Fool, but you know what, the more I look at it, the more an idea like this seems pretty cool actually…